Age

  • The user must be above the age of 20 years.
  • Some vehicles are provided at the minimum age of 24.

Documents Required

  • The user must have a valid driving license issued by the GOI.
  • The user must bring original DL and Voter/Aadhaar/Passport at the time of delivery of the car.
  • If the user is unable to verify their identity, the booking shall be considered void by WanderLust Wheels.

Security Deposit

  • There is no security deposit.

Payment Terms

  • Full payment must be made by the user at the start of the trip.

Fuel

  • Fuel charges are to be borne by the user.
  • The car will be delivered with sufficient fuel, and the user needs to return the car with a similar level of fuel.

Fuel & Fastag

  • Fuel and Fastag charges are to be borne by the user.
  • The car will be delivered with sufficient fuel, and the user needs to return the car with a similar level of fuel.

KM Restriction

    • Daily: 300 km
    • Weekly: 2000 km
    • Monthly: 5000 km

    Extra KM Charges

    Vehicle Type Examples Charges (Rs./km)
    Small Hatchback Santro, Alto, Wagon R 5
    Medium Hatchback/Sedan i20, Baleno, Dzire 6
    Sub 4 meter SUVs Brezza, Venue, Nexon 7
    Compact SUVs Creta, Seltos, Carens 8
    4x4 SUVs, 7-seater SUVs Thar, Scorpio N, XUV700, Safari 10

Damage Policy

  • In case of any accident/damage, user’s liability shall be limited to a maximum of 50000. This policy is intended to protect and benefit the responsible user. However, if the user is found in situations of irresponsible driving the user could be liable to pay the whole damage amount irrespective of insurance claimed from WanderLust Wheels. Such cases include, but not limited to
    • If the user is under influence of alcohol/drugs while driving
    • Rash/Negligent driving
    • If the car is used for off road driving
    • If the user continues to drive even after any major problem arises in the car.
    • Misinformation in DL
    • If the user is found violating any rule of the Motor Vehicle Act.

Drop Points

  • The vehicle must be returned to the pickup point agreed upon at the start of the rental.

Rental Period

  • Rental period is calculated on 24 hours basis (Time to time). For example, if the booking starts from 10 AM today and ends in 10 AM on the next day then it shall be considered as 1 day rental period.

Extra Hours (Late Charge)

  • Extra hour charges are Rs.200-400 per hour.
  • If exceeded by 6 hours, one full-day rental charge will apply.

Extension of Rental Period

  • Users must contact WanderLust Wheels for rental period extensions.
  • Approval is subject to vehicle availability.

Replacement Vehicle

  • A replacement vehicle will be provided in case of vehicle failure, subject to availability.

Cleanliness

  • Cars are delivered with proper cleaning of the interior and exterior.
  • Charges for non-compliance:
    • Leaving tobacco products: Rs.500.
    • Burning interior parts due to smoking: Actual damage charges.
    • Leaving food/packets/bottles: Rs.500.

Cancellation and Refund

  • Booking amount is refunded if canceled 72 hours prior to the start time.
  • No refund for cancellations made within 72 hours.
  • Refunds are processed within 1-2 working days.

Airport Delivery and Pickup

  • Rs.700 is charged for one-way airport delivery or pickup.

Doorstep Delivery

  • Charges are based on the distance from the office.

Penalty and Other Charges

  • Over-speeding (above 110 KMPH): Rs.1000 fine.
  • Drunk at drop time: Liable for complete damage repair costs.
  • Smoking or drinking in the vehicle: Rs.1000 fine.
  • User is liable for fines (e.g., traffic challans) during the rental period.
  • Refer to the Damage Charges section for detailed policies.